Reviews about Cask Cartel

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 Reviews about Cask Cartel

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CaskCartel.com Customer Service Awards
4.6
Rated 4.6 out of 5
4.6 out of 5 stars (based on 8287 reviews)
Excellent72%
Very Good18%
Good7%
Average2%
Poor1%

Share your experience with CaskCartel.com

Rated 5 out of 5
August 16, 2022

Received my order fairly quickly after ordering, but when it arrived it was damaged. There was literally no liquor in the bottle at all, it had come uncorked during shipping and I could tell the box was wet. I emailed immediately and sent pictures. They got back to me right away and sent a replacement. Very happy with their customer service.

Brandy Scott
Rated 4 out of 5
March 10, 2022

Cask Cartel is great when you can’t find what you want locally. And in Idaho Falls, ID there’s a lot that I want that I can’t find. The prices are competitive and the additional fees are reasonable. The only problem is that you have to order WAY in advance. My first two orders arrived over a month after I ordered them, my current order, placed two weeks ago, remains unfulfilled and un-statused. Still, it seems like the best option currently available.

Mark DeHart
Rated 5 out of 5
December 29, 2021

I see a lot of negative reviews, and was discouraged after my order was not fulfilled immediately. However it all worked out well, it was fine.
First let me say this, if you want booze now, go to a liquor store, use Instacart or just go to a bar.
This is my experience :
I ordered 4 bottles of Slingsby Gin, that is generally not available anywhere in the USA. It is not exported widely. I have been to Harrogate, and truly enjoyed these gins, and wanted to have them in my home for my mother’s visit, as she is an older British woman, who loves her G&T.
I waited about 3.5 weeks and it showed up. Not cheap, not fast, but I got something that I cannot get anywhere that I know of, in America.
I contacted customer service after reading bad reviews, but they were all very nice and polite. Generally helpful, and gave me the information they could.
I would recommend Cask Cartel based on my experience of getting something that I really cannot get anywhere, and I sincerely thank them for getting this to me. IF YOU WANT SOMETHING THAT you cannot get easily, and can be a little patient, then it will work out.

Jonathan Gregory
Rated 5 out of 5
December 29, 2021

I see a lot of negative reviews, and was discouraged after my order was not fulfilled immediately. However it all worked out well, it was fine.
First let me say this, if you want booze now, go to a liquor store, use Instacart or just go to a bar.
This is my experience :
I ordered 4 bottles of Slingsby Gin, that is generally not available anywhere in the USA. It is not exported widely. I have been to Harrogate, and truly enjoyed these gins, and wanted to have them in my home for my mother’s visit, as she is an older British woman, who loves her G&T.
I waited about 3.5 weeks and it showed up. Not cheap, not fast, but I got something that I cannot get anywhere that I know of, in America.
I contacted customer service after reading bad reviews, but they were all very nice and polite. Generally helpful, and gave me the information they could.
I would recommend Cask Cartel based on my experience of getting something that I really cannot get anywhere, and I sincerely thank them for getting this to me. IF YOU WANT SOMETHING THAT you cannot get easily, and can be a little patient, then it will work out.

Jonathan Gregory
Rated 5 out of 5
August 18, 2021

Been wanting to try some of Tim’s shine can’t wait.

Joshua Clark
Rated 5 out of 5
August 18, 2021

awesome cant wait for them to receive the package

Kyle Farmer
Rated 5 out of 5
August 18, 2021

Great Service from the Corporate Gifting Department

Jonathan Richardson

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